Returns & Exchanges
At AEV, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for all unworn apparel with original tags attached. Simply follow our streamlined process to receive a full refund or exchange your items for a different size or style.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Pack Your Items
Securely place the unworn garments in their original packaging, ensuring all designer tags and hygiene seals remain intact.
Attach the Label
Download and print your prepaid shipping label from the portal and affix it clearly to the outside of your return package.
Drop Off & Refund
Hand your package to the designated carrier; once we receive and inspect the items, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing